How do I contact ErecPower support?

For anything with an order attached call +1 (877) 257-0825, 7:00am to 9:00pm seven days a week, or write to order.contact@ErecPowero.com. For anything about the website itself, write to contact@ErecPowero.com.

Where do I return ErecPower bottles?

28-07 Jackson Avenue, Floor 5, Long Island City, NY 11101, USA. Call +1 (877) 257-0825 first and enclose your full name, the email on the order and the order ID.

Where is ErecPower shipped from?

Long Island City, New York. The office address is 31-00 47th Avenue, Suite 2100, Long Island City, NY 11101.

Support desk · Sheet 15

Contact ErecPower support

Written and reviewed by the ErecPowero Editorial Desk · last reviewed September 2026

Which line do I need?

Anything to do with an order — tracking, changes, refunds — goes to +1 (877) 257-0825, seven days a week. Anything to do with this website goes to [email protected].

The two desks are separate and cannot cover for each other: the website inbox has no access to order records, and sending an order question there is the most common reason a reply takes longer than it should.

Tracking, changes & refunds

Phone: +1 (877) 257-0825
7:00am–9:00pm ET, 7 days a week
Email: [email protected]

Use this desk for: where is my parcel, changing an address before dispatch, starting a refund, or matching a bottle to the lot record. Have your order ID ready — it makes the call short. The desk typically replies to email within about 24 hours.

This website

Email: [email protected]
Mon–Fri 9:00am–5:00pm ET

Use this inbox for: a page that will not load, a typo or factual correction, a privacy request, or a press enquiry. Corrections are welcome and get made on the page itself, with the review date moved forward when that happens.

Send us a message

Contact forms

Both forms open your email client with the message already written, addressed to the right desk. Prefer the phone for anything urgent.

General enquiry

Questions about the product, the website, privacy or press.

Order, tracking & refund

Anything with an order ID attached to it.

Addresses

Where ErecPower is run from

Contact details in full

Everything on one sheet, for orders and for post.

Website: erecpowero.com — the official ErecPower website
Office: 31-00 47th Avenue, Suite 2100, Long Island City, NY 11101
United States
Returns address: 28-07 Jackson Avenue, Floor 5, Long Island City, NY 11101
United States
Orders phone: +1 (877) 257-0825 — 7:00am–9:00pm ET, 7 days a week
Orders email: [email protected]
Website email: [email protected] — Mon–Fri 9:00am–5:00pm ET
Lot on record: EP/NY/2609-7731 · certificate CERT-EP-7731-SEP26

Do not post bottles back without calling first. A refund starts with the phone call, and a parcel arriving without a name, email address and order ID inside cannot be matched to a purchase. The full sequence is on the guarantee page.

Before you write in

Four questions already answered

✓ Where is my order? Tracking is in the order email. Shipping & tracking →
✓ How do I get a refund? Call inside 60 days of purchase. Full steps →
✓ Is my bottle genuine? Lot EP/NY/2609-7731 on the base. Verify →
✓ What is in it? Nine named ingredients. The panel →

All questions, answered

Ready to order?

Or call +1 (877) 257-0825 and place it with a person, seven days a week.

$294 — six bottles at $49 each

Order ErecPower On The Official Website

Free US shipping · 60-day money-back guarantee · one-time payment · lot EP/NY/2609-7731